At DSpark, we believe that working closely with and enabling our clients at the beginning of their journey with mobility data is core to building lasting relationships. To ensure our clients get the most out of our data, we conduct enablement sessions early in the onboarding process to educate them on how our data is collected and processed, data governance best practices, how our proprietary data-as-a-service API works as well as how to query it.
Although education is an important aspect in our enablement sessions, exciting our clients with what's possible using DSpark data is also integral to enablement sessions. Discussions on possible use cases of DSpark data are a key aspect to allow for the exchange of ideas and in the past have resulted in enlightening and energetic conversations. In this enablement session, potential use cases discussed included using mobility data to enhance bushfire response modelling, urban planning and infrastructure planning.
“Are they responding or are they staying put? That in real time would be critical for QFS and Country Fire Authority to understand where people are staying and where to get them out.”
Last month, DSpark conducted an enablement session to enable technical specialists and business users from various Queensland Government departments and universities on how to best query DSpark data through our REST API. The enablement session was held over a period of four days and consisted of eight individual seminars, held in the morning and afternoon of each day.
For this session, the preparation involved updating educational material with information on an updated version of the DSpark API. Examples of basic and advanced API queries were formulated for the organisations attending to demonstrate how DSpark data could answer their specific business questions. Educational material including presentation slide decks, data and package files for RStudio and API set up instructions were provided to attendees at the commencement of the enablement session. A dedicated Microsoft Teams channel was also created to cater to remote attendees and to allow for enhanced collaboration.
The enablement session ran from the 18th to the 21st of May 2021 and was held at Griffith University’s South Bank campus in Brisbane. A squad of DSpark employees consisting of Richard Ellison, Director of Data Science, Sarah Fawcett, Senior Data Science Consultant and Kevin Harper, Sales and Partnerships Manager presented the session to delegates from various Queensland Government departments.
“This has massive potential for us in terms of that unstructured physical activity that we’ve never been able to report on.”
Ample time was allocated in each seminar to allow for questions and answers, and for convenience, the entire enablement session was also recorded for clients to download and view at a later time if required. Whilst this enablement session predominantly focused on using the R programming language and RStudio to query and visualise DSpark data, we can also deliver our sessions to cater to Python users as well.
Enablement sessions mark the beginning of a close working relationship between the client and DSpark. In an ongoing professional consulting relationship, DSpark data science consultants will continue to support clients on questions regarding API usage, data quality concerns and other general questions revolving around working with and using, DSpark data.
"We were talking about how great the training was, so a big thank you to you, Richard and the DSpark team."